About Hunter & Gather

Hunter & Gather are a multi award-winning, ancestrally inspired lifestyle brand.

We believe the conventional modern lifestyle is failing people. With poor mental health and chronic illness touching almost every household, it’s clear - it doesn’t have to be this way.

That’s where we come in.

At Hunter & Gather, we fuse ancestral wisdom with modern science to empower people to thrive. From real food and supplements - always free from refined sugar, grains, and inflammatory seed oils - to a warm, welcoming tribe and a wealth of accessible education, everything we do is designed to help people reclaim their health, one informed choice at a time.

The business is in an exciting phase of development with growth across its team, product range, sales channels and territories all expanding. There is a continued ambitious yet disciplined growth forecast, with plans to scale to £50m+ revenue within the next 3 years, having achieved a 2-year CAGR of 76% since 2023.

Reporting to: Head of E-commerce and Digital Performance

Key details

• Full time (37.5 hours per week plus 1 hour unpaid lunch break)

• 33 days leave (inc. bank holidays)

• Flexi start time (Core business hours 10-4)

• AXA Private Healthcare

• EMI Share Options

• Location - Chafford Hundred

What is the role?

As the Ecommerce Manager at Hunter & Gather, you’ll oversee the day-to-day performance, optimisation, and growth of our Shopify website. Your responsibilities will include site operations, platform integrations, conversion rate optimisation (CRO), content management, technical troubleshooting, and enhancing the customer journey.

You’ll collaborate closely with internal teams and external partners to deliver an exceptional online experience that drives conversion and customer retention. This role requires both strategic thinking and hands-on execution - from analysing data to launching landing pages and A/B tests.

Ideal for someone with a technical mindset and commercial acumen, you’ll thrive on improving UX, solving backend challenges, building promotional offers, and scaling direct-to-consumer operations.

You’ll join a mission-led team passionate about championing real food and natural living, empowering people to live their best lives through honest ingredients and transparency.

Key roles and responsibilities:

Platform & Site Management

• Own the operation and optimisation of our Shopify stores across the UK & EU.
  
  

• Collaborate with developers and designers to maintain and evolve our themes, UX, and site features.
  
  

• Ensure all site functionality (e.g., checkout, navigation, subscriptions) is working flawlessly.
  
  

• Manage technical integrations (e.g., subscriptions, loyalty, reviews, email, 3PL tools).
  
  

• Liaise with third-party app providers, developers, and support teams to resolve bugs or explore new features.
  
  

Product, Content & Offer Management

• Maintain product listings: descriptions, pricing, images, metadata.
  
  

• Implement and test promotional offers, bundles, discounts, and gifting features.
  
  

• Own and update site content including landing pages, banners, blogs, FAQs, and legal pages.
  
  

• Build high-converting landing pages via Shopify and Replo (or similar tools).
  
  

• Set up and configure popups (e.g., email capture, exit intent).
  
  

CRO, SEO & UX

• Implement on-site SEO best practices across content and collections.
  
  

• Use tools (e.g., Google Analytics, Shopify Reports) to analyse performance and identify UX improvements.
  
  

• Support with A/B tests to improve conversion rates and average order value (AOV).
  
  

• Monitor site speed, accessibility, and mobile performance.
  
  

Collaboration & Strategy

• Work closely with CRM & marketing on campaign planning, email flows, and content needs.
  
  

• Contribute to the promotional calendar with ideas for offers and launches.
  
  

• Collaborate with customer service and fulfilment teams to ensure smooth customer experience and troubleshoot issues.
  
  

• Support the wider digital team with ad hoc requests, reporting, or tool evaluations.
  
  

Essential

• 3+ years experience managing DTC ecommerce sites (ideally Shopify-based).
  
  

• A solid understanding of technical ecommerce operations, site performance, and UX best practices.
  
  

• Experience with subscriptions and retention tools (e.g., Skio, Recharge, Loop).
  
  

• Strong skills in building and editing landing pages, content sections, and forms (e.g., via Shopify, Replo, Klaviyo forms).
  
  

• Working knowledge of basic HTML/CSS and Shopify Liquid (nice to have).
  
  

• A data-driven mindset and experience with GA4, Shopify reports, and CRO tools.
  
  

• Strong project management skills and comfort working with external developers/agencies.

Desirable

• Experience with health, wellness, food, or supplements ecommerce.
  
  

• Familiarity with email marketing platforms (e.g., Klaviyo).
  
  

• Familiarity with SEO best practices, including keyword research and on-page optimisation, to support improved organic traffic.

• Passion or appreciation for health, wellness and fitness